Simple Acts of Kindness
Patient Advocates are the key to a comfortable environment in our clinics. With the hustle and bustle of the clinics, our volunteers are in a unique position to support our consumers while they wait in the lobbies. These wonderful volunteers help reduce consumers’ anxiety and can turn someone’s day around with a kind greeting. The video below was shown to me by one of our Patient Advocates (Thank you, Claude!) and reminded us both of what our program can inspire in others.